Digital Health Patient Services Coordinator

Job Summary

A company is looking for a Digital Health Patient Services Coordinator.

Key Responsibilities

• Greet patients and build rapport through phone and video interactions
• Verify outpatient therapy insurance benefits and advise patients on financial responsibilities
• Manage incoming physician referrals and assist with Remote Therapeutic Monitoring enrollment

Required Qualifications, Training, and Education

• High school diploma or GED
• 1+ year of experience in a medical office with knowledge of scheduling, co-pays, insurances, and basic medical terminology
• Recent customer service experience required
• Fluent in Spanish
• Proficient in Microsoft Word and Excel