Digital Marketing Client Success Manager

Job Summary

To enhance client relationships and drive performance, the full-time Digital Marketing Client Success Manager will oversee client onboarding, retention strategies, and performance reporting in a remote setting.

Key responsibilities

• Manage the onboarding process for new clients and ensure successful integration of services
• Develop and implement client retention strategies to enhance customer satisfaction and loyalty
• Analyze performance metrics and provide regular reports to clients on campaign effectiveness

Required qualifications

• Proven experience in digital marketing, specifically in client success or account management
• Strong understanding of performance marketing metrics and analytics tools
• Experience with CRM software and project management tools
• Ability to work independently and manage multiple client accounts simultaneously
• Relevant bachelor's degree or equivalent professional experience in marketing or a related field