Digital Operations Manager

Job Summary

To support the Product Education team, the full-time salaried Digital Operations Manager will manage the education infrastructure, streamline content workflows, and connect learning activities to business outcomes in a remote environment.

Key responsibilities

• Map the full education publishing workflow and build a content calendar within the first 90 days
• Design and launch dashboards that link learning activity to customer outcomes within six months
• Establish and enforce quality assurance processes for content before publication

Required qualifications

• 3+ years of experience in Digital Operations, content operations, or education program management, preferably in a SaaS environment
• Working knowledge of learning technology platforms and data interpretation
• Proven ability to design effective processes that reduce friction
• Experience managing vendor relationships and tool administration
• Comfort with building dashboards or reports that connect operational data to business outcomes