Digital Operations Specialist
Job Summary
Supporting the day-to-day management and optimization of digital fundraising and website operations, the full-time remote Digital Operations Specialist will oversee website updates, analytics, and integration of donation platforms while collaborating with cross-functional teams to enhance user experience and drive engagement.
Key responsibilities
- Serve as a web strategy partner, translating campaign goals into effective digital experiences and managing website elements
- Maintain Google Analytics 4 (GA4) measurement strategy, analyze performance data, and produce actionable insights and reports
- Administer digital fundraising platforms, troubleshoot issues, and ensure seamless integration of data across systems
Required qualifications
- 4-5+ years of experience in digital operations, fundraising, web operations, or related fields
- Strong hands-on experience with WordPress and familiarity with other CMS platforms
- Demonstrated proficiency with Google Analytics 4 (GA4) and experience creating performance dashboards
- Experience administering digital fundraising platforms, with DonorDrive experience preferred
- Working knowledge of web infrastructure, troubleshooting, and digital best practices for user experience and conversion
Complete Job Description
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