Digital Product Analyst

Job Summary

Collaborating with the Digital Member Hub Product Team, the full-time Specialist, Digital Product Analyst will conduct product impact analysis, contribute to measurement and reporting, and provide actionable insights to enhance digital product performance, with a preference for hybrid work in Columbus, OH, but remote options available.

Key Responsibilities:

• Conduct detailed customer and product impact analysis to support product prioritization and decision-making
• Participate in usability research and collaborate with Digital Product Managers to develop wireframes and prototypes
• Perform competitive analysis on digital product landscapes and provide findings to the product team

Required Qualifications:

• Undergraduate studies in business administration, user experience, process engineering, or a related field
• Five or more years of experience in discovery and analysis for customer-facing digital solutions
• Familiarity with agile delivery methodologies and product management principles
• Knowledge of the insurance or financial services industry is a plus
• Proven understanding of internet technologies and website management