Digital Product Analyst Consultant

Job Summary

Leading product impact analysis for the Digital Member Hub, the full-time Consultant, Digital Product Analyst will collaborate with product management and cross-functional teams to define measurement strategies, synthesize customer insights, and deliver strategic recommendations to enhance member experience, with a preference for a hybrid work arrangement in Columbus, OH, but remote options available.

Key responsibilities:

• Conduct detailed customer and product impact analysis across various digital products and provide actionable recommendations to Product Managers
• Plan and coordinate usability research, analyzing results in collaboration with Digital Product Managers and User Experience teams
• Perform competitive analysis on the digital product landscape and present findings to influence product strategy and roadmap priorities

Required qualifications:

• Undergraduate degree in business administration, digital marketing, human-computer interaction, user experience, computer science, or a related field
• Typically eight or more years of experience in delivering customer-facing digital solutions and project management in an internet sales environment
• Familiarity with agile delivery methodologies and product management principles
• Knowledge of insurance and investment securities products and services is preferred
• Experience in conducting competitive analysis and usability testing