Digital Product Operations Director

Job Summary

Leading the enterprise measurement and reporting strategy, the full-time remote Associate Director, Digital Product Operations - Measurement & Reporting will guide the Digital Product Operating Model (DPOM) to enhance product management capabilities, drive decision-making through data insights, and improve team health and product quality across the organization.

Key responsibilities

• Develop and implement the DPOM measurement strategy, focusing on adoption, maturity, team health, and product artifact quality
• Oversee the creation and evolution of dashboards, reporting mechanisms, and executive readouts to inform leadership decisions
• Conduct assessments of product management maturity and identify gaps, providing recommendations for improvement and training

Required qualifications

• Doctorate degree with 3 years of relevant experience, or a Master's degree with 7 years, or a Bachelor's degree with 9 years, or an Associate's degree with 12 years, or a high school diploma/GED with 14 years of relevant experience
• Minimum of 3 years of experience managing people or leading teams/projects
• Proven experience in digital product management, product analytics, or enterprise measurement
• Expertise in developing measurement strategies and frameworks for product teams
• Strong analytical skills with the ability to integrate data and insights into actionable recommendations