Digital Product Owner

Job Summary

Passionate about customer experience, the full-time Digital Product Owner will shape and prioritize the Sensei web experience by leveraging customer insights, AI tools, and cross-functional collaboration to enhance user outcomes and drive business value.

Key responsibilities

• Serve as the voice of the customer by understanding user needs and pain points through interviews and usability testing
• Drive product discovery by collaborating with various teams to identify opportunities and validate product direction
• Create and iterate on prototypes and user experiences to validate solutions and improve customer outcomes before development

Required qualifications

• 1-4 years of product management or product owner experience
• Experience in customer-facing roles is an advantage
• Familiarity with AI tools and eagerness to adopt them in workflows
• Experience in the health, dental, or benefits industry is a plus
• Proven analytical and problem-solving skills