Digital Program Manager

Job Summary

Digital Program Manager oversees the daily operations of client social media programs in a full-time remote position, managing a team of social media managers while ensuring program execution and client satisfaction.

Key Responsibilities

• Lead and develop a team of strategists to execute social media programs and monitor content performance
• Manage program operations, including budget tracking and hiring social media managers
• Produce client-facing reports and maintain proactive communication with clients regarding program updates

Qualifications

• 4+ years of social media experience in agency or brand settings, with 2+ years in a management role
• Experience managing social media accounts and client relationships
• Strong understanding of TikTok, Instagram, Facebook, and YouTube content strategies
• Experience with performance tracking, reporting, and data analysis
• Familiarity with AI tools and workflow optimization preferred