Digital Sales Representative

Job Summary

A company is looking for a Digital Sales and Service Representative.

Key Responsibilities

• Answer incoming chats and consult customers on enhancing the value of their contact lens purchase
• Provide top-notch customer service in a fast-paced environment while maintaining high performance metrics
• Proactively communicate with team members and engage in a virtual work environment

Required Qualifications

• High school diploma or equivalent experience
• 2-3 years minimum customer service experience
• Great typing skills (at least 40 words per minute) and technical proficiency
• Reliable internet connection with specified speeds
• A private, dedicated workplace free from interruption