Digital Sales Representative

Job Summary

A company is looking for a Digital Sales and Service Representative.

Key Responsibilities

• Manage 2-3 customer chats simultaneously, providing sales consultations on contact lens purchases
• Respond to customer emails or messages as needed and maintain high performance metrics
• Request prescriptions from eye care providers and ensure a positive customer experience

Required Qualifications

• High school diploma or GED equivalent
• 2-3 years of customer service experience
• Typing skills of at least 40 words per minute and technical proficiency
• Reliable internet connection and a private workspace
• Ability to multitask and prioritize effectively