Digital Sales Support Representative

Job Summary

A company is looking for a Digital Sales Support Representative responsible for guiding customers through the sales process via various digital channels.

Key Responsibilities

• Facilitate live chat interactions and assist customers with web portal navigation
• Provide information on products and services to align with customer needs and increase satisfaction
• Resolve customer escalations and collaborate with sales teams to address issues

Required Qualifications

• Bachelor's Degree or a High School Diploma/GED with 4 years of relevant work experience
• Minimum of 2 years in customer service experience
• Experience with sales productivity software tools
• Ability to work in a remote environment using standard office equipment
• Understanding of digital products and services related to waste and environmental solutions