Digital Success Account Manager

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, May 19, 2025

Job Category: Account Management

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Digital Success Account Manager.

Key Responsibilities

Drive success across a global portfolio of lower-spend customers using various engagement tactics
Monitor customer health and product usage to identify retention risks and growth opportunities
Collaborate with internal teams to enhance customer experience and support renewal processes

Required Qualifications

1-2 years of experience in a customer-facing or SaaS role
Familiarity with systems such as Salesforce, ChurnZero, and Tableau
Experience with tech-touch or digital-first customer support approaches
Interest in SaaS metrics and customer journey strategies
Curious and proactive attitude with a strong work ethic

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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