Digital Success Manager

Location: Remote

Compensation: Salary

Reviewed: Mon, Mar 23, 2026

This job expires in: 9 days

Job Category: Education

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Digital Success Manager (Fixed - Term).

Key Responsibilities

Own the customer journey for Tier 3 accounts, ensuring success, retention, and renewal
Deliver engaging webinars and customer sessions to drive product adoption and satisfaction
Analyze account data to develop actionable insights and monitor customer health for upselling opportunities

Required Qualifications

Bachelor's degree or equivalent experience
2+ years of experience in Customer Success, Customer Service, or Account Management
Strong organizational and time-management skills
Ability to analyze customer data and metrics to inform decision-making
Familiarity with CRM software and customer success tools

COMPLETE JOB DESCRIPTION

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