Digital Workplace Operations Manager

Job Summary

A company is looking for a Senior Manager, Digital Workplace Operations.

Key Responsibilities

• Oversee the full lifecycle of internal SaaS platforms including onboarding and deprecation
• Define governance workflows for new tool requests and manage vendor relationships
• Track and report on KPIs related to automation, access compliance, and license management

Required Qualifications

• 6+ years in SaaS operations or IT product management roles
• 2+ years of experience leading teams or cross-functional groups
• Expertise in SaaS lifecycle management and vendor governance
• Experience with collaboration tools such as Google Workspace and Slack
• Familiarity with automation tools and compliance standards like SOC 2 and HIPAA