Direct Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist for a remote position.

Key Responsibilities:

• Answer incoming calls and provide high-quality customer service over the phone
• Assist participants by answering questions, solving problems, and providing education
• Utilize multiple systems to customize interactions and prescribe efficient solutions

Required Qualifications:

• Availability to high-speed internet and a private workspace
• Ability to connect to a physical router via cable
• Flexibility to work between the hours of 6:00am-9:00pm CST