Director Customer Success Manager
Job is Expired
Location: Remote
Compensation: Hourly
Staff Reviewed: Fri, Jul 05, 2024
Job Summary
A company is looking for a Director, Customer Success.
Key Responsibilities:
- Lead and scale the Customer Success Management function
- Build strong internal partnerships with cross-functional teams
- Drive successful solution adoption and customer value goals
Required Qualifications:
- 10+ years of experience, with 5+ years leading a Customer Success Management function in an enterprise B2B SaaS environment
- Experience scaling Customer Success engagement activities
- Prior revenue and/or P&L responsibility for a large book of software maintenance or renewal business
- Knowledge and experience with Customer Success Management tools and processes
- Consistent record of achievement of quota and KPIs
COMPLETE JOB DESCRIPTION
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Job is Expired
Company Overview
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