Director of Accessibility Services

Job Summary

A company is looking for a Director, Professional Services, Accessibility and Localization.

Key Responsibilities

• Ensure timely delivery of accessibility and localization services and support pre-sales activities
• Oversee project estimates, statements of work, and provide subject matter expertise during implementations
• Define KPIs, conduct maturity assessments, and drive continuous improvement initiatives

Required Qualifications, Training, and Education

• 10+ years of leadership experience in accessibility or related fields
• Deep knowledge of accessibility standards and regulatory frameworks (e.g., WCAG, ADA)
• Experience in building governance frameworks and operational standards
• Strong analytical capabilities with experience in defining and tracking KPIs
• Bachelor's degree in computer science, engineering, business, or marketing, or equivalent