Director of Account Management

Job Summary

A company is looking for a Director of Account Management for the Acquirer and Payment Processor Business Unit.

Key Responsibilities

• Manage executive-level relationships with tier-1 acquirer and payment processor accounts, ensuring partnership health and retention
• Collaborate with customers to understand their needs and develop tailored strategies that drive business outcomes
• Work cross-functionally with various teams to align customer needs with business priorities and drive innovation

Required Qualifications

• Bachelor's degree in business, technology, cybersecurity, or related field
• 10+ years of experience in product management, consulting, or a strategic growth role in the payments industry
• 5+ years of experience in cybersecurity and PCI compliance
• Experience in developing revenue growth strategies and aligning product value with customer strategies
• Strong enterprise-level negotiation skills with large acquirers and processors