Director of Account Management

Job Summary

A company is looking for a Director of Account Management for the LATAM region.

Key Responsibilities

• Build and maintain strong relationships with clients, ensuring their satisfaction
• Identify and address potential churn risks while driving customer retention
• Expand customer accounts and drive revenue growth through additional products or services

Required Qualifications

• 10+ years of experience in Business Development, Account Management, or Customer Success
• Demonstrable success in managing accounts within payments, financial institutions, or travel
• Strong understanding of the financial services and payments landscape
• Familiarity with CRM or sales enablement tools is preferred
• Experience in using AI to streamline account management is a plus