Director of Account Management

Job Summary

To build and scale a skilled Account Management function, the full-time Director of Account Management will own relationships with buyers on the IntegrityCONNECT Leads platform, focusing on improving buyer retention and increasing revenue through proactive outreach and team development, while working remotely.

Key responsibilities

• Own retention and spend growth across the full buyer book, all lead types and business units
• Proactively complete outreach to buyers to build rapport and identify opportunities for growth
• Develop account plans and regular check-ins with key buyers while coordinating with agent support on shared accounts

Required qualifications

• Account management, client success, or another revenue-facing background in insurance and lead generation is required
• Experience managing a team of sales and/or customer support
• Track record of exceeding revenue goals and KPIs
• Ability to perform autonomously with little initial structure and documented responsibilities
• Proven tactics to work cross-functionally with technology, marketing, and product