Director of Advocacy and Influence

Job Summary

Director of Advocacy and Influence will lead a full-time, salaried role focused on customer advocacy, influencer engagement, and champion activation across the ecosystem.

Key Responsibilities

• Identify, nurture, and activate customer champions and build a formal advocacy program
• Own and improve the Year in Infrastructure Awards program as a year-round advocacy platform
• Develop relationships with external influencers and create co-marketing opportunities

Required Qualifications

• 8+ years of experience in customer advocacy, marketing, or related fields
• Proven leadership experience managing a small team
• Strong relationship-building skills with users and influencers
• Experience with customer storytelling and external activation strategies
• Ability to operate effectively in a matrixed organization