Director of Audience Activation

Job Summary

To ensure operational excellence and delivery predictability at scale, the full-time Director of Audience Activation will collaborate with leadership to execute strategic plans, oversee multiple accounts, and drive innovation through AI and automation in a remote environment.

Key responsibilities

• Maintain rigor in capacity planning, staffing models, and delivery management to ensure consistent execution across accounts
• Partner with Strategy leadership to embed long-term priorities into daily delivery and translate strategy into executable frameworks
• Coach and develop Delivery Managers to foster high-performing teams and drive continuous improvement in operational discipline

Required qualifications

• Bachelor's Degree or 10+ years of relevant experience in client-facing delivery leadership
• Proven experience leading complex delivery models such as email, digital, or direct marketing
• Strong financial acumen across revenue, expense, and margin management
• Exceptional communication and leadership skills across all organizational levels
• Experience mentoring and developing high-performing teams