Director of Business Operations

Job Summary

Leading the strategy and execution of supply-side connectivity, the remote Director of Business Operations will manage ARI operations, define connectivity strategies, and oversee Supply API integration programs while collaborating with cross-functional teams.

Key responsibilities

• Own end-to-end ARI operations, including rate validation and inventory management, while establishing reporting frameworks
• Define and execute connectivity strategies across various systems, identifying buildable integrations and prioritizing options for Product and Engineering
• Lead Supply API integration programs from scoping to production, ensuring operational readiness and alignment with Relationship Managers

Required qualifications

• 10+ years of experience in driving complex technical programs across Engineering, Product, and Operations
• Proven leadership experience managing senior-level stakeholders and cross-functional teams
• Demonstrated ability to run multi-workstream programs with clear accountability and measurable outcomes
• Technical fluency in systems, APIs, and integration architecture
• Experience in building KPI frameworks to drive data-driven decisions