Director of Business Operations

Job Summary

To support a diverse portfolio of service lines, the full-time salaried Director of Business Operations will oversee operational execution, manage client engagements post-sale, and ensure financial health while working remotely.

Key responsibilities

• Oversee multiple concurrent programs, maintaining a real-time view of milestones, billing calendars, and risk indicators
• Build and run weekly portfolio reviews and dashboards to provide leadership with a current view of the business
• Act as the internal champion for financial health, ensuring timely and accurate revenue recognition in coordination with accounting

Required qualifications

• Proven ability to manage a portfolio of complex, concurrent programs with differing delivery and commercial models
• Strong ability to monitor margin health, burn rates, and billing triggers across engagement types
• Experience supporting or coordinating contractors, MSP, staffing, or managed services programs
• Superior written and verbal stakeholder management at the Director+ level
• Proficiency with AI productivity tools, project tracking platforms, and reporting automation