Director of Business Operations

Job Summary

To support a diverse portfolio of service lines, the full-time salaried Director of Business Operations will manage operational execution, oversee client engagements post-sale, and ensure financial health while working remotely.

Key responsibilities

• Oversee multiple concurrent programs, maintaining visibility on milestones, billing calendars, and risk indicators
• Build and run weekly portfolio reviews and dashboards to provide leadership with a current view of the business
• Act as the internal champion for financial health, ensuring timely and accurate revenue recognition in coordination with accounting

Required qualifications

• Proven ability to manage a portfolio of complex, concurrent programs with differing delivery models
• Strong financial literacy to monitor margin health, burn rates, and billing triggers
• Experience in supporting or coordinating managed services or staffing programs alongside service delivery
• Ability to present context, analysis, and recommendations for problem-solving to the leadership team
• Proficiency with AI productivity tools and project tracking platforms