Director of Business Process

Job Summary

Seeking a full-time Director of Business Process to manage the design and standardization of core processes for a complex Product organization, ensuring effective planning, launch readiness, and decision frameworks while working remotely.

Key responsibilities:

• Co-design and steward the cross-functional planning calendar, aligning delivery expectations and methodologies across business units
• Design and implement standardized end-to-end launch processes, ensuring effective collaboration and documentation across teams
• Steward the five-gate stage gate process, managing decision-making and scope change management to enhance operational efficiency

Required qualifications:

• 8+ years of experience in business operations, program management, or process design within technology or education sectors
• Proven track record of building lightweight, well-adopted processes that enhance operational efficiency
• Experience designing and rolling out core operating processes at scale in complex, multi-product organizations
• Strong partnership and co-creation skills, with a history of engaging stakeholders in process design
• People management experience, with a focus on developing talent in process design or program management roles