Director of Client Operations
Job Summary
Overseeing operations management for multiple employer worksites, the full-time remote Director of Client Operations will manage client relationships, drive performance improvements, and provide leadership to Health Center staff.
Key responsibilities
- Serves as the main client contact for strategic integration and expansion, focusing on client satisfaction and healthcare trends
- Implements innovative performance measurements and identifies processes to enhance health center operations
- Leads site-level supervisors and manages relationships with clients, ensuring effective communication and operational outcomes
Required qualifications
- Bachelor's degree in a related field preferred or equivalent experience
- 10+ years of experience in a business environment or related industry, with a focus on managing others
- Occupational Health experience required
- Experience managing virtual teams in a healthcare setting preferred
- Demonstrated experience with medical information management systems and process management
Complete Job Description
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