Director of Client Partnerships

Job Summary

Leading client relationships and strategic initiatives, the remote Director of Client Partnerships will manage a portfolio of clients, develop annual strategies, and drive innovation while ensuring high client satisfaction and retention.

Key responsibilities

• Develop annual strategies in partnership with senior clients and hold recurring meetings to discuss business growth and opportunities
• Oversee client revenue and profitability, manage contracts, and pursue cross-sell and upsell opportunities
• Lead and inspire a team while collaborating with various craft teams to deliver high-quality work and achieve client goals

Required qualifications

• 7+ years of experience in client servicing roles within an agency environment
• Proven experience managing large clients and complex campaigns, particularly in organic and paid social
• Strong client relationship management skills, including direct interaction with senior-level clients
• Experience in budget management and campaign content production
• Advanced problem-solving skills and the ability to coordinate multiple projects effectively