Director of Client Partnerships

Job Summary

Driving strategic growth and managing high-value client portfolios, the full-time remote Director of Client Partnerships will lead complex integrated workstreams, ensuring client satisfaction and account profitability while mentoring a high-performing team.

Key responsibilities

• Act as a strategic advisor to senior client stakeholders, aligning agency capabilities with client business goals
• Own the financial health of the portfolio, including revenue forecasting and margin management
• Directly manage and mentor the Client Partnership team, fostering a culture of continuous learning and accountability

Required qualifications

• 8+ years of client services or account management experience in a fast-paced agency environment, with 2-3 years at a Director level
• Proven track record of managing and growing a high-volume portfolio of brands, including multi-service digital retainers
• Strong financial fluency with experience in revenue forecasting and negotiating complex Statements of Work
• Deep knowledge of digital transformation and organic social ecosystems
• Exceptional presentation skills and ability to build trusted relationships with senior-tier and C-suite clients