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Director of Client Relations
Job Summary
A company is looking for a Director of Client Relations to work remotely.
Key Responsibilities
- Lead the client relationship function and oversee the account management team to ensure exceptional service delivery
- Develop and implement proactive account management strategies to enhance client satisfaction and retention
- Mentor and manage a regional Account Management team, providing training and performance evaluations
Required Qualifications
- Bachelor's or master's degree in business, communications, human services, or a related field; advanced degree preferred
- Proven experience in client relationship management, preferably in healthcare or service-based industries
- Strong leadership skills with experience managing diverse teams and client portfolios
- Proficiency in CRM tools and account management platforms
- Familiarity with Employee Assistance Programs (EAPs) or related fields is highly desirable
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COMPLETE JOB DESCRIPTION
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Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
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