Director of Client Services

Job Summary

A company is looking for a Director of Client Services - North America.

Key Responsibilities

• Own delivery across complex, enterprise consulting engagements from kickoff through execution and long-term growth
• Act as the primary point of contact for clients, building strong, trusted relationships with VP- and C-level stakeholders
• Develop and execute account strategies and growth plans aligned with client goals and the company's broader objectives

Required Qualifications

• 8+ years in consulting or professional services, leading delivery in enterprise environments
• Experience owning the success of large, complex programs
• Proven track record of growing accounts through delivery, not sales
• Experience managing account financials, delivery teams, and internal operations
• Comfortable in fast-moving, lean environments and able to navigate ambiguity