Director of Client Services

Job Summary

A company is looking for a Director of Client Services in North America.

Key Responsibilities

• Own delivery across complex, enterprise consulting engagements from kickoff through execution and long-term growth
• Act as the primary point of contact for clients, building strong, trusted relationships with VP- and C-level stakeholders
• Develop and execute account strategies and growth plans, aligned with client goals and the company's broader objectives

Required Qualifications

• 8+ years in consulting or professional services, leading complex technology delivery in enterprise environments
• Proven track record of growing accounts through delivery and relationship building
• Experience managing account financials, contracts, delivery teams, and internal operations
• Ability to navigate client organizations to identify new relationships and areas for expansion
• Experience in fast-moving, lean environments, comfortable with multiple roles