Director of Client Solutions

Job Summary

A company is looking for a Director, Client Solutions.

Key Responsibilities

• Operationalize enterprise client strategy and set clear expectations for Account Directors
• Manage and coach senior Account Directors to deliver exceptional client outcomes
• Ensure disciplined account planning and proactively address client risks and opportunities

Required Qualifications

• 10+ years of experience in customer success, account management, or client solutions roles
• Proven experience managing senior client leaders in complex environments
• Direct ownership of retention, expansion, or revenue outcomes
• Strong commercial acumen with experience in high-growth environments
• Data-informed decision-maker with experience in enterprise marketing services preferred