Director of Client Strategy

Job Summary

A company is looking for a Director, Client Strategy (Influencer & Creator).

Key Responsibilities

• Own and drive net revenue retention across a portfolio of strategic accounts, including upsell and cross-sell initiatives
• Serve as the primary strategic partner to SaaS clients, guiding their influencer marketing and employee-generated content programs
• Lead executive-level conversations, including QBRs, growth planning sessions, and program maturity assessments

Required Qualifications

• 7-10 years of experience in Influencer Marketing, SaaS, or social ad tech
• Strong understanding of creator ecosystems and employee-generated content strategies
• Proven success in account management, client services, or sales roles, preferably with revenue responsibility
• Demonstrated track record of growing existing accounts through upsell and cross-sell initiatives
• Experience navigating enterprise and mid-market organizations and building relationships across multiple stakeholders