Director of Client Success

Job Summary

A company is looking for a Director, Client Success.

Key Responsibilities

• Own client configuration and deployment of Emiri
• Collaborate with client success teams to support understanding of configuration needs
• Drive root cause analysis of issues to improve scalability and user-friendliness of the configuration tool

Required Qualifications

• 7+ years of experience in data analytics and reporting
• Experience in configuration management or client solutions roles
• Familiarity with generative AI tools
• Experience using tools like Jira or Confluence
• Multilingual proficiency in French, German, Spanish, and/or Italian (preferred)