Director of Client Success

Job Summary

A company is looking for a Director of Client Success.

Key Responsibilities

• Manage payer relationships to ensure contract renewal and develop payer references
• Create and execute strategic account plans
• Conduct executive-level business reviews with an analytical focus

Required Qualifications and Education

• Bachelor's Degree or relevant experience required; Master's degree in Public Health Policy and Management preferred
• 10 years of relevant experience with a minimum of 5 years in account management within the healthcare industry
• Working knowledge of claim processing, coding, reimbursement methodologies, and Medicare/Medicaid regulations
• Familiarity with member/patient-facing technologies with a clinical focus strongly desired
• Proficiency in MS Office Suite