Director of Client Success

Job Summary

A company is looking for a Director of Client Success.

Key Responsibilities

• Manage payer relationships, ensuring contract renewal and development of payer references
• Create and execute strategic account plans
• Conduct executive-level business reviews with an analytical focus

Required Qualifications

• Bachelor's Degree or relevant experience required; Master's degree in Public Health Policy and Management preferred
• 10 years of relevant experience with a minimum of 5 years in account management in the healthcare industry
• Working knowledge of claim processing, coding, and reimbursement methodologies, as well as Medicare and Medicaid regulations
• Familiarity with member/patient-facing technologies with a clinical focus strongly desired
• Proficiency in MS Office Suite