Director of Client Success

Job Summary

A company is looking for a Director, Client Success.

Key Responsibilities

• Track and ensure execution of Clientricity Plans and related client management activities
• Develop and maintain strong relationships with key client executives and stakeholders
• Provide relationship management support for distressed accounts and collaborate with Client Services

Required Qualifications, Training, and Education

• Bachelor's Degree required
• 7-10 years of experience in Client Success and Project Management
• Certifications such as CXPA and PMP preferred
• Proven experience in Client Relationship Management
• Experience in leadership roles within a matrixed organization