Director of Client Success

Job Summary

A company is looking for a Director, Client Success.

Key Responsibilities

• Manage day-to-day operations for key strategic accounts and serve as the primary contact for post-sale client requests
• Develop and maintain strong customer relationships while mentoring a team of Client Success Managers
• Collaborate with Analytics and Sales teams to optimize campaign performance and identify growth opportunities

Required Qualifications

• 8+ years of experience in a Client Success role within the adtech or programmatic industry
• 2+ years of people management experience
• Strong knowledge of the ad-tech ecosystem and digital advertising landscape
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Experience in healthcare advertising is a plus