Director of Client Success

Job Summary

A company is looking for a Director of Client Success - Labor Market.

Key Responsibilities

• Establish and manage relationships with plan-client stakeholders, serving as a healthcare consultant
• Prepare and conduct quarterly business reviews and annual planning sessions with stakeholders
• Create and execute strategic retention and growth plans for assigned labor market groups

Required Qualifications

• 10+ years of Taft Hartley experience in healthcare, plan benefits, or insurance industries
• Proven track record of managing senior-level client relationships within health care benefits
• Strong business and financial acumen
• Experience in fast-growing organizations or managing transformational change
• Project management skills to identify and achieve goals