Director of Community Operations

Job Summary

A company is looking for a Director of Community and Operations.

Key Responsibilities

• Design and execute the onboarding flow for new members, ensuring activation targets are met
• Manage the sales pipeline and CRM, ensuring conversion targets are achieved
• Plan and execute major live events, overseeing logistics and member engagement

Required Qualifications

• Experience in building revenue operations and commercial systems in organizations of 200+ people
• Proficient in configuring and automating CRM systems like HubSpot or Salesforce
• Experience in scaling high-touch communities or premium membership products
• Ability to produce live events for sophisticated audiences
• Experience in team management and performance oversight