Director of Content Strategy
Job Summary
A company is looking for a Director, Content Strategy to lead the development and execution of a comprehensive content strategy that drives measurable impact.
Key Responsibilities
- Develop and execute a content strategy aligned with business goals and brand voice
- Establish a content governance framework to ensure brand consistency and oversee content production
- Manage and mentor a team, fostering collaboration with cross-functional teams to align content with company objectives
Required Qualifications
- Minimum 10+ years of experience in content strategy, with at least 5+ years in a senior leadership role
- Bachelor's degree in Marketing, Communications, or a related field
- Proven experience in content strategy across multiple channels and formats
- Experience delivering for contact center frontline teams is strongly preferred
- Familiarity with enablement mechanisms and frontline training preferred
Complete Job Description
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