Director of Customer Development

Job Summary

A company is looking for a Director of Customer Development who will manage customer accounts and drive growth and retention of products and services.

Key Responsibilities

• Build and maintain strategic relationships with key stakeholders at assigned accounts
• Oversee the Success Planning process and ensure execution aligns with customer goals and ROI
• Manage contract renewals and identify growth opportunities for additional products and services

Required Qualifications

• 12+ years of relevant work experience in higher education, preferably in leadership roles
• Experience delivering executive business reviews to senior-level executives
• Proven ability to manage multiple accounts and coordinate cross-functional teams
• Experience with Salesforce and Google Applications
• Bachelor's degree or higher with relevant experience