Director of Customer Development

Job Summary

A company is looking for a Director of Customer Development.

Key Responsibilities

• Establish and nurture relationships with key stakeholders at customer institutions
• Act as a strategic partner to customers, understanding their challenges and promoting Civitas Learning solutions
• Oversee the Success Planning process and manage contract renewals to maximize customer ROI

Required Qualifications

• Bachelor's degree or higher
• Minimum 12 years of relevant professional experience in EdTech or higher education
• Experience delivering executive business reviews to senior-level executives
• Ability to manage multiple accounts and work effectively against timelines
• Experience using Google Suite and coordinating with cross-functional teams