Director of Customer Marketing

Job Summary

A company is looking for a Director of Customer Marketing.

Key Responsibilities

• Lead the Customer Marketing department, managing specialists across various functions
• Own the end-to-end messaging strategy to enhance customer engagement and adoption
• Design and scale marketing initiatives to drive revenue retention and expansion

Required Qualifications

• 10+ years of marketing experience in a B2B SaaS environment
• Expertise in multi-channel customer lifecycle management
• Proven track record of driving revenue retention and account expansion
• Experience influencing stakeholders at the executive level in complex environments
• Passion for workplace equity and alignment with company values