Director of Customer Marketing

Job Summary

Director of Customer Marketing, this full-time position involves defining and executing a global strategy to engage customers as advocates and storytellers, while building a scalable customer advocacy program to drive business impact.

Key Responsibilities

• Define and evolve the vision and strategy for customer marketing to drive growth
• Identify and cultivate strategic customer advocates and develop compelling narratives
• Lead customer participation in events and create high-impact customer content

Required Qualifications

• 12+ years of experience in customer marketing, advocacy, or related roles in enterprise technology
• Proven track record of building and scaling customer marketing programs in high-growth environments
• Strong executive presence to engage with CIOs, CTOs, and AI/engineering leaders
• Exceptional storytelling abilities to translate complex technology into compelling narratives
• Deep understanding of enterprise infrastructure, data platforms, or AI ecosystems is preferred