Director of Customer Operations

Job Summary

A company is looking for a Director, Customer and Product Operations Support.

Key Responsibilities

• Ensure resolution of Claim Source issues and enhance client satisfaction
• Lead a team in providing technical support and optimizing processes through automation
• Build relationships with clients and internal partners while mentoring team members

Required Qualifications

• 5+ years of experience in Healthcare Revenue Cycle
• Bachelor's degree or equivalent experience
• 2+ years of people management experience is beneficial
• 3+ years of experience with hospital and physician billing
• 2+ years of project management experience