Director of Customer Partnerships

Job Summary

Driving growth and profitability, the full-time remote Director of Customer Partnerships will develop and execute account strategies, cultivate executive alliances, and deliver tailored solutions for Kyndryl's most significant retail clients.

Key responsibilities

• Develop and execute innovative account strategies to grow and retain valuable customer accounts
• Build and maintain deep connections with C-suite executives to drive collaboration and new business opportunities
• Identify and qualify new opportunities to deliver customized services that meet each customer's unique needs

Required qualifications

• Minimum of 5+ years of experience managing account P&L and overseeing the sales process end-to-end
• Experience in the retail industry with a strong understanding of business and technology trends
• Proven track record of driving revenue growth and managing profitability
• Ability to lead with a consultative approach and articulate business value to customers
• Experience operating in a fast-paced, flat organizational culture and embracing ambiguity