Director of Customer Success

Job Summary

A company is looking for a Director, Customer Success - Central.

Key Responsibilities

• Provide input to the organization's strategic programs and lead initiatives with the team
• Establish operational goals, delegate assignments, and guide team members
• Develop the team through training and certifications while collaborating with various departments

Required Qualifications

• Bachelor's degree in Engineering, Business, IT, or equivalent experience
• 10+ years of experience in a consultative customer-facing role
• 5+ years of direct people management experience with effective leadership
• 5+ years of knowledge in Cloud Services Architectures, Web-based Security, Networking, or Infrastructure Solutions